PHPIndex

This page lists files in the current directory. You can view content, get download/execute commands for Wget, Curl, or PowerShell, or filter the list using wildcards (e.g., `*.sh`).

category_moved.txt 
wget 'https://lists2.roe3.org/hesk/language/en/emails/category_moved.txt'
View Content 
Hello,

A new support ticket has been moved to your category. Ticket details:

Ticket subject: %%SUBJECT%%
Tracking ID: %%TRACK_ID%%

You can manage this ticket here:
%%TRACK_URL%%


Regards,

%%SITE_TITLE%%
%%SITE_URL%%
collaborator_added.txt 
wget 'https://lists2.roe3.org/hesk/language/en/emails/collaborator_added.txt'
View Content 
Hello,

You are collaborating on a new support ticket.

Ticket subject: %%SUBJECT%%
Tracking ID: %%TRACK_ID%%

You can manage this ticket here:
%%TRACK_URL%%


Regards,

%%SITE_TITLE%%
%%SITE_URL%%
collaborator_note.txt 
wget 'https://lists2.roe3.org/hesk/language/en/emails/collaborator_note.txt'
View Content 
Hello,

A new note has been added to ticket "%%SUBJECT%%" that you collaborate on.

Note by %%NAME%%:

%%MESSAGE%%

You can manage this ticket here:
%%TRACK_URL%%


Regards,

%%SITE_TITLE%%
%%SITE_URL%%
collaborator_overdue.txt 
wget 'https://lists2.roe3.org/hesk/language/en/emails/collaborator_overdue.txt'
View Content 
Hello,

A ticket you collaborate on is overdue! Ticket details:

Ticket subject: %%SUBJECT%%
Tracking ID: %%TRACK_ID%%

You can manage this ticket here:
%%TRACK_URL%%


Regards,

%%SITE_TITLE%%
%%SITE_URL%%
collaborator_resolved.txt 
wget 'https://lists2.roe3.org/hesk/language/en/emails/collaborator_resolved.txt'
View Content 
Hello,

A ticket you collaborate on has been resolved. Ticket details:

Ticket subject: %%SUBJECT%%
Tracking ID: %%TRACK_ID%%

You can manage this ticket here:
%%TRACK_URL%%


Regards,

%%SITE_TITLE%%
%%SITE_URL%%
collaborator_staff_reply.txt 
wget 'https://lists2.roe3.org/hesk/language/en/emails/collaborator_staff_reply.txt'
View Content 
Hello,

Staff member %%NAME%% has just replied to a support ticket.

Ticket subject: %%SUBJECT%%
Tracking ID: %%TRACK_ID%%

You can manage this ticket here:
%%TRACK_URL%%


Regards,

%%SITE_TITLE%%
%%SITE_URL%%
customer_approved.txt 
wget 'https://lists2.roe3.org/hesk/language/en/emails/customer_approved.txt'
View Content 
Dear %%NAME%%,

Your account registration has been approved.

You may now log in below using the username and password you used when creating your account:
%%CUSTOMER_LOGIN_URL%%

Sincerely,

%%SITE_TITLE%%
%%SITE_URL%%
customer_rejected.txt 
wget 'https://lists2.roe3.org/hesk/language/en/emails/customer_rejected.txt'
View Content 
Dear %%NAME%%,

Unfortunately, your account registration has been rejected.

If you believe this was done in error, please try registering again.

Sincerely,

%%SITE_TITLE%%
%%SITE_URL%%
customer_reset_password.txt 
wget 'https://lists2.roe3.org/hesk/language/en/emails/customer_reset_password.txt'
View Content 
Dear %%NAME%%,

We were told that you forgot your help desk password. It happens to everyone!

To reset your password visit the link below (expires in 1 hour):
%%PASSWORD_RESET%%

Sincerely,

%%SITE_TITLE%%
%%SITE_URL%%
customer_verify_new_email.txt 
wget 'https://lists2.roe3.org/hesk/language/en/emails/customer_verify_new_email.txt'
View Content 
Dear %%NAME%%,

We have received a request to change your email address.

To confirm this change, please click the link below (expires in 1 hour):
%%VERIFICATION_URL%%

Sincerely,

%%SITE_TITLE%%
%%SITE_URL%%
customer_verify_registration.txt 
wget 'https://lists2.roe3.org/hesk/language/en/emails/customer_verify_registration.txt'
View Content 
Dear %%NAME%%,

Thank you for creating an account. Click the link below to activate your account:

%%VERIFICATION_URL%%

Sincerely,

%%SITE_TITLE%%
%%SITE_URL%%
email_rejected_can_self_register.txt 
wget 'https://lists2.roe3.org/hesk/language/en/emails/email_rejected_can_self_register.txt'
View Content 
Dear %%NAME%%,

We couldn't process your email "%%SUBJECT%%" because you don't have an account with us.

To submit support tickets via email, please register first at:
%%CUSTOMER_REGISTER_URL%%

Sincerely,

%%SITE_TITLE%%
%%SITE_URL%%
email_rejected_cannot_self_register.txt 
wget 'https://lists2.roe3.org/hesk/language/en/emails/email_rejected_cannot_self_register.txt'
View Content 
Dear %%NAME%%,

We couldn't process your email "%%SUBJECT%%" because you don't have an account with us.

This help desk is available only to registered users.

Sincerely,

%%SITE_TITLE%%
%%SITE_URL%%
forgot_ticket_id.txt 
wget 'https://lists2.roe3.org/hesk/language/en/emails/forgot_ticket_id.txt'
View Content 
Dear %%NAME%%,

This email contains a list of support tickets submitted with your email address. Number of support tickets found: %%NUM%%

%%LIST_TICKETS%%


Sincerely,

%%SITE_TITLE%%
%%SITE_URL%%
index.htm 
wget 'https://lists2.roe3.org/hesk/language/en/emails/index.htm'
View Content 
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<HTML><HEAD>
<TITLE>403 Forbidden</TITLE>
</HEAD><BODY>
<H1>Forbidden</H1>
You don't have permission to access this folder.<P>
<hr />
</BODY></HTML>
mfa_verification.txt 
wget 'https://lists2.roe3.org/hesk/language/en/emails/mfa_verification.txt'
View Content 
Hi %%NAME%%,

Below is your multi-factor authentication verification code. This code expires in 20 minutes.

%%VERIFICATION_CODE%%

Thanks,

%%SITE_TITLE%%
%%SITE_URL%%
new_customer_approval.txt 
wget 'https://lists2.roe3.org/hesk/language/en/emails/new_customer_approval.txt'
View Content 
Hello,

New customer accounts are pending staff approval.

Number of pending approvals: %%NUM%%

You can approve or reject customer account registrations here:
%%VERIFICATION_URL%%


Regards,

%%SITE_TITLE%%
%%SITE_URL%%
new_note.txt 
wget 'https://lists2.roe3.org/hesk/language/en/emails/new_note.txt'
View Content 
Hello,

A new note has been added to ticket "%%SUBJECT%%" that is currently assigned to you.

Note by %%NAME%%:

%%MESSAGE%%


You can manage this ticket here:
%%TRACK_URL%%


Regards,

%%SITE_TITLE%%
%%SITE_URL%%
new_pm.txt 
wget 'https://lists2.roe3.org/hesk/language/en/emails/new_pm.txt'
View Content 
Hello,

You have received a new private message from %%NAME%% with the following subject:

%%SUBJECT%%

You can view your new message by clicking on the following link:
%%TRACK_URL%%


Sincerely,

%%SITE_TITLE%%
%%SITE_URL%%
new_reply_by_customer.txt 
wget 'https://lists2.roe3.org/hesk/language/en/emails/new_reply_by_customer.txt'
View Content 
Hello,

A customer has just replied to ticket "%%SUBJECT%%".

You can read the reply message and manage this ticket here:
%%TRACK_URL%%

Regards,

%%SITE_TITLE%%
%%SITE_URL%%
new_reply_by_staff.txt 
wget 'https://lists2.roe3.org/hesk/language/en/emails/new_reply_by_staff.txt'
View Content 
Dear %%NAME%%,

We have just replied to your ticket "%%SUBJECT%%".

To read the message, submit a reply and view details, please visit:
%%TRACK_URL%%

If the above link is not clickable, try copying and pasting it into the address bar of your web browser.

Sincerely,

%%SITE_TITLE%%
%%SITE_URL%%
new_ticket.txt 
wget 'https://lists2.roe3.org/hesk/language/en/emails/new_ticket.txt'
View Content 
Dear %%NAME%%,

Your support ticket "%%SUBJECT%%" has been submitted.

We reply to all tickets as soon as possible, within 24 to 48 hours. If we expect your ticket will take additional time, we will update you by sending you an email.

Ticket tracking ID: %%TRACK_ID%%

You can view the status of your ticket here:
%%TRACK_URL%%

You will receive an email notification when our staff replies to your ticket.


Sincerely,

%%SITE_TITLE%%
%%SITE_URL%%
new_ticket_by_staff.txt 
wget 'https://lists2.roe3.org/hesk/language/en/emails/new_ticket_by_staff.txt'
View Content 
Dear %%NAME%%,

Your support ticket "%%SUBJECT%%" has been submitted.

We reply to all tickets as soon as possible, within 24 to 48 hours. If we expect your ticket will take additional time, we will update you by sending you an email.

Ticket tracking ID: %%TRACK_ID%%

You can view the status of your ticket here:
%%TRACK_URL%%

You will receive an email notification when our staff replies to your ticket.


Sincerely,

%%SITE_TITLE%%
%%SITE_URL%%
new_ticket_staff.txt 
wget 'https://lists2.roe3.org/hesk/language/en/emails/new_ticket_staff.txt'
View Content 
Hello,

A new support ticket has been submitted. Ticket details:

Ticket subject: %%SUBJECT%%
Tracking ID: %%TRACK_ID%%

You can manage this ticket here:
%%TRACK_URL%%


Regards,

%%SITE_TITLE%%
%%SITE_URL%%
overdue_ticket.txt 
wget 'https://lists2.roe3.org/hesk/language/en/emails/overdue_ticket.txt'
View Content 
Hello,

A ticket is overdue! Ticket details:

Ticket subject: %%SUBJECT%%
Tracking ID: %%TRACK_ID%%

You can manage this ticket here:
%%TRACK_URL%%


Regards,

%%SITE_TITLE%%
%%SITE_URL%%
reset_password.txt 
wget 'https://lists2.roe3.org/hesk/language/en/emails/reset_password.txt'
View Content 
Hi %%NAME%%,

We were told that you forgot your help desk password. It happens to everyone!

To reset your password visit the link below (expires in 2 hours):
%%PASSWORD_RESET%%


Thanks,

%%SITE_TITLE%%
%%SITE_URL%%
survey.txt 
wget 'https://lists2.roe3.org/hesk/language/en/emails/survey.txt'
View Content 
Dear %%NAME%%,

We're reaching out regarding your recent ticket "%%SUBJECT%%". To help us serve you better, we'd love to hear about your experience with our support team.

Please let us know how easy was it to get your issue resolved:
%%SURVEY_URL%%

We appreciate your feedback. And as always, if there's anything else we can do for you in the future – please don't hesitate to reach back out again.

Thanks,

%%SITE_TITLE%%
%%SITE_URL%%
ticket_assigned_to_you.txt 
wget 'https://lists2.roe3.org/hesk/language/en/emails/ticket_assigned_to_you.txt'
View Content 
Hello,

A new support ticket has been assigned to you. Ticket details:

Ticket subject: %%SUBJECT%%
Tracking ID: %%TRACK_ID%%

You can manage this ticket here:
%%TRACK_URL%%


Regards,

%%SITE_TITLE%%
%%SITE_URL%%
ticket_closed.txt 
wget 'https://lists2.roe3.org/hesk/language/en/emails/ticket_closed.txt'
View Content 
Dear %%NAME%%,

Your support ticket "%%SUBJECT%%" has been updated to a Closed/Resolved status.

You can view the status of your ticket here:
%%TRACK_URL%%

If the above link is not clickable, try copying and pasting it into the address bar of your web browser.

Sincerely,

%%SITE_TITLE%%
%%SITE_URL%%
ticket_escalated.txt 
wget 'https://lists2.roe3.org/hesk/language/en/emails/ticket_escalated.txt'
View Content 
Hello,

A support ticket has been escalated by %%ESCALATED_BY_RULE%%:

Subject: %%SUBJECT%%
Category: %%CATEGORY%%
Priority: %%PRIORITY%%
Status: %%STATUS%%
Assigned to: %%OWNER%%
Tracking ID: %%TRACK_ID%%

You can view this ticket here:
%%TRACK_URL%%


Regards,

%%SITE_TITLE%%
%%SITE_URL%%